What People Are Saying About Us
RLC Service Group was very responsive to my request, and contacted me within 2 minutes from the time I made my initial request via Home Advisor. I would highly recommend RLC to my friends and neighbors. VERY PROFESSIONAL !!!
Josh was polite and neat. Work was completed quickly and efficiently. The woman I spoke with to set up the appointment was friendly and very helpful. Will use their services again.
We had an emergency thunderstorm high winds and lightning hit on house. Both Duke Energy and RLC Service Group came immediately and repairs were made promptly for a dangerous situation. RLC Service Group has also done our Centurian Generator repairs promptly. They are very nice people to work with.
Careful and neat work. We are very pleased and will call this company again!
Just wanted to send you a note about the GREAT customer service we receive from RLC Service Group.
Everyone from the person who answers the phone, to the scheduler, to the contracts person has been fantastic along with the outstanding service from Josh. He is very knowledgeable and when he comes out to our home, he is there to solve the problem and make sure all is good for us.
We really appreciate Josh and the rest of the team!
We met Ricky and his team in spring 2016 when we’d just purchased a home in Carriage Park. We wanted to move the laundry room from the lower level to the main level and RLC quoted on the job and said all work would be done by them - no subs. Based on that, Ricky and I started working out a whole house remodel plan and his team did everything - every room in the house was made over - they stripped all the popcorn ceilings in every room, replaced all the lighting with LED fixtures and dimmable LEDs, moved the laundry to the main floor, remodeled all 3 bathrooms & the kitchen, added crown moldings in every room, made a small sitting room into the master closet. Raised the floor in the sunroom and added 2 new sets of French doors, did hardwood flooring in all rooms on the main level, and luxury vinyl planking throughout the lower level. Stripped out old poly-butyl plumbing and replaced with pex. Stone-faced both fireplaces to the ceiling. Custom-built a ceiling box to allow for large stained glass panels to be backlit as a focal point in the smaller of the great rooms. Even now it’s somewhat breathtaking to know this whole house remodel came from a simple “Let's move the laundry room” idea. Ricky's team became like family - they worked on our house for almost 5 months and someone was working every day on something. We rented a house for that period in town and visited the renovation every day. Friendly, smart, great craftsmanship, and are always available when we need additional work done. I highly recommend Ricky and RLC.
I have used the RLC Service Group for many, many projects. Ricky is a PERFECTIONIST. He only employs the best people.
Some of the projects he did for me include: a complete bathroom remodel, installing a power generator, installing an entire "system" to handle water that was getting into our basement due to land sloping toward our house, maintenance of air conditioning and heating. I could go on and on.
Rick's folks arrive exactly when they say they will, do a perfect job, and totally clean up afterward.
Also, my heat would not come on this morning and I called at 8:30 am and someone was here to fix it by 9:00 am. You can't get better service than that.
If you have any other questions, please feel free to text again.
You will be delighted with the RLC Service Group. I have used them for years.
As the owner of a local vacation rental firm, managing over 100 properties, (Yonder Luxury Vacation Rentals), we need a licensed firm that is ready and responsive 24/7/365, and able to deliver the level of customer service that we ourselves demand.
RLC and their team do exactly that and cover a wide array of specialty fields; electrical, plumbing, and more.
They stand behind their work and are willing to roll-up their sleeves to find affordable and creative solutions.
Overall just a solid company, with dependable and honest workers, delivering a consistent and high level of customer service.
Worked with this company to deal with a rather involved, time-consuming issue. Was pleased with their attentiveness and professionalism and would recommend them based on my experience.
All is I can say is these guys saved me. Blew a gasket in my lp pressure regulator and was spitten lp everywhere. Called every RV place around. This is the only guy who called back (within minutes) and said I could bring it the next morning. Got there and a gr8 guy named Liam was expecting me. Found the problem and fixed it in less than 2 hours. I am a VERY satisfied customer!